Seeking Secret Shoppers - Business Application

This program pairs your business with 3 secret shoppers who provide detailed feedback on certain aspects of your business. All information gathered through this survey is kept confidential and will be used exclusively for business enhancement. However, we will track general trends across the Brookings area to help improve community-wide programming.  

Fields marked with an * are required.

Please verify that you have checked the “I'm not a robot” checkbox.

We will ensure that at least two secret shoppers fit your ideal customer profile.

Example:

  • 40-year-old woman, with children, who enjoys crafting.
  • 25-year-old man, with no children, who enjoys reading.

While each secret shopper will provide feedback on set areas of your business, let us know if you'd like extra focus on a specific area. 

Examples:

  • Seasonal menu feedback, please!
  • Provide thorough information on staff attentiveness.

Examples:

  • Only visit on weekends.
  • Avoid home SDSU games.


$ ____ budget per shopper X 3 shoppers = $ ______ total budget


  • I am aware that the feedback collection and compiling has no cost, but my business is responsible for reimbursing the Brookings Chamber for the secret shoppers' purchases, up to the budgeted dollar amount, within 30 days of the final report being sent.
  • I am aware that the shopper's feedback is provided anonymously, and any identifying information will be removed before the final report. Any knowledge of the shoppers' identities should be kept confidential. 
  • I am aware that the specific feedback about my business will remain confidential but high-level data from all participating businesses will be compiled and utilized to guide Brookings programs.
  • I agree to indemnify and hold harmless the Brookings Chamber for any losses, claims, or liabilities that may arise as a result of this program.