BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:Central Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:Central Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20260916T123000 DTEND;TZID=America/Chicago:20260916T163000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Brookings Tourism Ambassador Certification DESCRIPTION:Turn Every Customer Encounter into a Positive Experience Every Single Time \nGame Day is Your Time to Shine! \nWhen thousands of fans\, alumni\, and visitors descend on Brookings to cheer on the SDSU Jackrabbits\, our city becomes the ultimate host. Every touchdown is a celebration\, but for our local businesses\, the real "win" happens when guests leave behind more than just their cheers they leave behind their visitor spending in our shops\, hotels\, and restaurants.\nThe Brookings Tourism Ambassador program ensures your team is ready to play at a championship level when the crowds arrive. \nWhy your "Game Day Playbook" needs this training: Maximize the Weekend: Fans are here for more than just the kickoff. When your staff can answer\, "Where is the best spot for post-game drinks?" or "What should we check out before we head home tomorrow?"\, you keep them in Brookings longer. \nThe Power of the Fan Experience: Alumni and visiting fans return to communities where they feel welcome. Exceptional customer service ensures that Brookings not just the stadium is a place they look forward to visiting every season.\nTurning Crowds into Customers: Learn how to handle high-volume game days with the professional "soft skills" that turn a busy afternoon into a seamless\, positive experience for every guest. Help us roll out the blue carpet this season.When we provide a warm\, expert welcome to every Jackrabbit fan\, we ensure Brookings remains the premier destination for college sports and community pride. \nBe a Champion for Brookings. Register at: VisitBrookingsSD.comClass fee: $25After September 2\, contact Laura@VisitBrookingsSD.com for availability. X-ALT-DESC;FMTTYPE=text/html:


Turn Every Customer Encounter into a Positive Experience&hellip\; Every Single Time \;


Game Day is Your Time to Shine! \;


When thousands of fans\, alumni\, and visitors descend on Brookings to cheer on the SDSU Jackrabbits\, our city becomes the ultimate host. Every touchdown is a celebration\, but for our local businesses\, the real &ldquo\;win&rdquo\; happens when guests leave behind more than just their cheers&mdash\;they leave behind their visitor spending in our shops\, hotels\, and restaurants.


The Brookings Tourism Ambassador program ensures your team is ready to play at a championship level when the crowds arrive. \;


Why your &ldquo\;Game Day Playbook&rdquo\; needs this training: \;



When we provide a warm\, expert welcome to every Jackrabbit fan\, we ensure Brookings remains the premier destination for college sports and community pride. \;


Be a Champion for Brookings. Register at: VisitBrookingsSD.com

Class fee: $25

After September 2\, contact Laura@VisitBrookingsSD.com for availability.

LOCATION:309 5th Street\, Suite 100 Brookings SD 57006 UID:e.3606.1414488 SEQUENCE:3 DTSTAMP:20260906T150859Z URL:https://brookingsareachamberofcommerce.growthzoneapp.com/bpnevents/Details/brookings-tourism-ambassador-certification-1671425?sourceTypeId=Hub END:VEVENT END:VCALENDAR